Lora D

The night before attending a conference in Boca Raton, I shattered a tooth near the front of my mouth, leaving a gaping hole ( looked like a hockey player).I was 1500 miles from home, so I took a chance on a The night before attending a conference in Boca Raton, I shattered a tooth near the front of my mouth, leaving a gaping hole ( looked like a hockey player).I was 1500 miles from home, so I took a chance on a dentist found on the Internet using search term “emergency dentist Boca Raton”. Tried to check Yelp for the dentist name Naved Fatmi. There wasn’t anything. Ordinarily that would have stopped me, but I was desperate. Turns out that Dr. Fatmi had purchased the practice in the last year or so. Not sure how long he has been a dentist, probably 5 years or so.

The website had an emergency number so I called at 4:00am. Lisa, the office manager called me around 6:00am and arranged for me to arrive at 9:00. The dentist was doing an emergency surgery, but Crystal, the dental assistant got started on X-rays. I was in the office several hours as they removed the remaining crown,still stuck in my jaw, made a temporary and took impressions for a rush permanent. I only missed two hours of the first meeting.

I was leaving the country on Monday and needed to get the permanent done. Dr. Fatmi arranged to get the permanent crown completed by late Thursday. He and Lisa met me at the office in the early am on Friday to install it, before the final day of the conference. Missed 15minutes of the first session, that’s all.

Keep in mind that I have a awful dental phobia and the smell and noises in a dental office makes me incredibly anxious. Lisa, Crystal and Dr. Fatmi did an outstanding job of relieving the anxiety. The temporary and permanent were both very comfortable and match my existing teeth shade beautifully. There was little or no pain. Dr. Fatmi also took psychology courses while in school ( I asked how he got so good at dealing with my anxiety. I was once asked to leave a practice because “they didn’t have time to deal with my anxiety”). The office was clean and well equipped.

The only negative was how far the office was from the conference resort, but if you live in the Boca Raton area that isn’t an issue. I’m seriously considering flying to the area for my regular dentistry. Really!